Support Forum
Browse our customer support forum for frequently asked questions and answers. Contact our customer services team for help and advice at any time.
How to create and send a gift certificate
If you are buying tickets as a gift you can create a gift certificate to…Can I sell on my tickets if I cannot attend?
As our tickets are non-refundable unless an event is cancelled, we advise buyers to sell…Do you do gift receipts?
If you are waiting for the delivery of your tickets and want to give the…Are you able to help with travel arrangements?
Whilst we would not be able to arrange travel for you we can advise of…What are the set times?
Set times are usually only known very near to an event and therefore it is…Can I change or exchange my tickets?
All tickets are non-refundable unless an event is cancelled. In that case a refund less…Can I get a refund?
All sales are final but full refunds minus transaction fees will be granted on event…What is a ‘restricted’ event? Are there resale restrictions?
A ‘Restricted Terms and Conditions’ event is where the rights holder of an event restricts…Do you have tickets for an event NOT listed on your website? How much will they be?
If an event is not listed on our website we should be able to source…Are there age restrictions at some events?
There can be age restrictions at particular events. These restrictions will be highlighted on the…Page 1 of 2
Contact Us
If you can’t find the information you are looking for in the support forum above:
Send a quick message to our support team. We will get back to you as soon as possible and you will receive an email notification when this happens.
Or alternatively, call us:
Stephen Lee
+44 (0) 775 1951 892