Gigtix is part of the Fair Ticketing Alliance and a trusted ticket reseller. Prices may be above or below face value and fluctuate with demand. Established in 2012.
We are rated EXCELLENT on Trustpilot where you can read independant customer reviews.
Gigtix supports the Music Venue Trust by donating £1.00 from every purchase you make.
Gigtix Support

Customer support

Search our customer support guide for answers to frequently asked questions about buying tickets with Gigtix. Contact our team for help at any time.

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If you are buying tickets as a gift you can create a gift certificate to… As our tickets are non-refundable unless an event is cancelled, we advise buyers to sell… If you are waiting for the delivery of your tickets and want to give the… Whilst we would not be able to arrange travel for you we can advise of… Set times are usually only known very near to an event and therefore it is… All tickets are non-refundable unless an event is cancelled. In that case a refund less… All sales are final but full refunds minus transaction fees will be granted on event… A ‘Restricted Terms and Conditions’ event is where the rights holder of an event restricts… If an event is not listed on our website we should be able to source… There can be age restrictions at particular events. These restrictions will be highlighted on the… We will always be able to answer questions relating to the layout of a particular… A mobile ticket is only accessible from a mobile device. For example, an iPhone or… Yes. You can change a delivery address as long as the tickets are not already… Delivery depends on the tickets you have selected, how prompt the event promoter and distributing…


If you can’t find the information you need send a quick message to our support team. We will get back to you as soon as possible.

Call us:

Stephen Lee
+44 (0) 775 1951 892

Send a message:

How can we help?
ryan bought 2 x Usher Tickets
28 Feb @ 18:26

Customer reviews

Read what our customers say about their experience buying tickets with Gigtix. Reviews →

A flawless service that has allowed me to see many of my favourite artists over the years
via Gigtix
Amazing service, I made an error in the number of tickets I needed and Steve sorted it out for me, he was incredibly helpful. Definitely buy tickets with them, Great service.Thanks!
via Trustpilot
Straight forward and user friendly.
via Trustpilot

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We are always looking for ways to improve our service so if you have bought tickets with us and can spare 2min pop over to Truspilot and write a quick review:


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Fair Ticketing Alliance

Fair Ticketing Alliance

Gigtix is part of the FTA. Speaking out for a responsible secondary ticketing market for all music lovers and live entertainment fans.

About FTA

Music Venue Trust

Music Venue Trust

Gigtix supports the MVT initiative to protect music venues throughout the UK by donating £1.00 from every purchase you make.

About MVT

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